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Customer Service I notice a strange smell when using the Motion. What can I do about it?

I notice a strange smell when using the Motion. What can I do about it?

We would like to ask you to check the following:

– Have you refreshed the water? Refill the water tank daily with fresh water.

– Is the filter dirty? Please refer to chapter 4 (Maintenance) of the Motion manual.

If this does not resolve the issue, please contact service@duux.com

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