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Product support: Stream

Stream

Manual

Frequently Asked Questions

This video show how to install Stream.

That is correct. In heating mode Stream has two speeds: Medium (2) and High (3). This ensures the safe use of the heating element.

This smell is caused by the heating element when the appliance is first used. This is normal and will reduce gradually during use. The same smell also occurs when dust accumulates on the heating element and you turn on Stream .

The filters of the Stream do not need to be replaced. Please refer to chapter 4 (Maintenance) of the Stream manual for instructions on how to clean the carbon filter, or watch the maintenance video for the Stream to see how to clean it.

No, the natural breeze and night mode are automatically switched off as soon as the heating mode is switched on.

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