Product support: Threesixty 2 Heater

This is due to the built-in thermostat with hysteresis. This feature prevents the heater from switching on and off too frequently around the set temperature.

For example, if you set the temperature to 22 °C, the Threesixty will stop heating once that temperature is reached. It will only start heating again once the room temperature has dropped sufficiently. This creates more comfort, less switching noise and more efficient energy use.

Yes, the noise level in settings 2 and 3 is similar. In these settings, the heater mainly provides more power and heat, allowing the room to warm up faster.

Setting 1 is the eco mode and is therefore quieter than settings 2 and 3. Settings 2 and 3 are boost modes.

No, the Threesixty is not suitable for humid spaces such as the bathroom. Use in wet or damp environments is not recommended.

If you are looking for a Duux heater for humid spaces, it is best to choose a model specifically designed to be splash-proof.

This video shows how to install Threesixty (2).

This video shows how to best maintain Threesixty (2).

Make sure the power button on the bottom of the product is set to 'On'. If this doesn't help? Please contact service@duux.com and we will try to help you further.

To cool down the ceramic heating element, the fan stays on for ± 30 seconds before the appliance switches to standby mode.

A strong smell may be emitted when the device is used for the first few times. This disappears after some time.

The device is not suitable for wet areas and cannot be used in a bathroom.

Hysteresis at a heater is like a buffer zone around the set temperature.

Suppose you set the heater to 22°C, it will not immediately turn off as soon as it reaches exactly 22°C. Instead, the heater will stop heating when it gets slightly above 23°C and start heating again when it gets slightly below 21°C.

This buffer zone of 2°C - hysteresis - prevents the heater from continuously switching on and off when the room temperature approaches the set temperature. Not only is this switching seen as disturbing to the user, the hysteresis also helps with energy savings. The heater thus operates more efficiently and the room remains comfortable without unnecessary fluctuations.

If the device is knocked over while in use, a safety mechanism is activated and the device automatically switches off. Once the device is upright again, you can turn your Threesixty (2) back on.