The pairing instructions differ per product. Click one of the products below to view the pairing instructions on YouTube:

Humidifiers

• Beam (2)
• Beam Mini (2)

Heaters

• Threesixty (2)
• Edge

Fans

• Whisper Flex

• Whisper Flex Ultimate

Mobile air conditioners

• Blizzard

• North

Air purifiers

• Tube

• Bright

If you want to pair your Duux product with Google Home or Alexa, you first need an account in the Duux app. Once this is successful, you can add your product through the Google Home or Alexa app. You then search for the Duux skill. Make sure you select the Duux app (and not 'Duux (Gen 1)'). Next, enter the email address you used to create the account in the app. You will then receive a verification code by email, to which your Duux device is linked.

We have added and improved several functionalities in the Duux app. For example, it is easier to connect your device (even without an account), you can easily set schedules (already available for Edge and Threesixty 2, later available for other products) and you can view historical data in the graph view. The design of the app has also been completely renewed. On this page you will find a complete overview of all functionalities.

Please note that your account for the website is not linked to the app. These are two separate accounts. For the Duux app, you will have to create a new account.

If you already had an account for this, you can click on "Forgot password" to reset your password

In the main menu, click on the "Settings" icon in the top left-hand corner. Select "Family" and choose the family you want to add someone to. Use the "+ icon" in the top right corner to add a new family member. Please note that you can only add family members with an existing Duux app account. If you want to give the new family member admin rights, turn the "Invite as administrator" slider to the ON position.

Once a device is connected to the Duux app, you can control it from anywhere as long as you have a working network.